By default, I deliver the purchased bobbin lace patterns as virtual goods, as a file in PDF format, which is sent to the customer by email after the payment has been credited to my account.

The customer can open the file in the PDF viewer such as Adobe Acrobat Reader or PDF XChange Viewer. I ask customers to consider what really needs to be printed in terms of environmental protection.

I send the goods of a physical nature (books etc.) by post. The shipping costs are added according to the tariffs of the Czech Post.

Thank you for your understanding.

Dana Mihulková